What is the return policy?
We have 30 days Return Policy. Starting the day when you receive your product.
Who pays for return shipping cost?
– If you are returning a product for a refund and the reason was for our mistake or damaged products, we will refund the total cost and We will send the print shipping label under our charge.
– If you are returning a product for some personal reasons, You will pay for the return shipping cost.
Restocking Fee. How much is it and when does it apply?
– How Much is it? Restocking Fee: It is 10% of the total amount (without tax) paid for the product returned.
– When does it apply? Restocking Fee to customers, only apply for one of these reasons:
a) If you are returning a product for some personal reasons, and when We received the product our technician team identifies it has some dents, scratch, Lock status, or some technical malfunction. We will charge a restocking fee of 10%.
b) It applies to all New sealed Apple, Samsung and other brands products purchased, if the return is started after 3 days that customers receive the product. There are no exceptions.